kpi,definition,target,notes
Unplanned breakdowns / 100k km,Unplanned immobilizations normalized by distance,< 0.4,Main reliability KPI
PM compliance %,Completed planned services on time,>= 90%,Drives reliability
Repeat fault rate %,Same DTC repeats within 14 days,< 10%,Measures fix quality
Mean time to repair (MTTR),Avg time from open to close,< 48 hours,Exclude parts wait
Parts lead-time (days),Time from requisition to receipt,< 5,Stock fast-movers
Cost per km (maintenance),Maintenance spend normalized by distance,- 8–12% in 90 days,Blended goal