What you’ll do
- Own onboardings and QBRs.
- Build value plans and playbooks.
- Manage renewals and expansions.
- Be the voice of the customer.
What you’ll bring
- 5+ years CS/AM in B2B SaaS
- Exec communication
- Program management
- Arabic or strong regional experience
Nice to have
- Telematics/fleet background
- Support tooling
- Light SQL/BI
- ITIL/Success methodologies